General

COVID-19 Update

 Is FitBananas experiencing any shipping delays?

 We are eager to get your order to you as quickly as possible! Our team is taking necessary precautions for our employees and customers to ensure safety is put first. Due to COVID-19, employee safety, and the influx of orders  please allow 5-10 business days from order placement for your order to be shipped from our Distribution Centres. We ask for your patience and understanding for the workers coming together to deliver your order to you as quickly and safely as possible!

 

How can I contact your Support Team?

Help is on the way!

Our Support Team is here for you! Please submit a ticket to FitBananas@gmx.com with everything you want us to know - we got you!

Support Hours:

Monday - Friday: 9 am - 6 pm 

Saturday & Sunday: 9 am - 5 pm

Holidays:

Christmas Eve - Off

Christmas Day - Off

New Years Day - Off

 Highlighted slots are the most common responding times, however our team is working 24h in different time zones so please contact us at any time! 

 

When is the next restock?

 You're in luck! We often restock our most popular items and aim to launch new collections that will hopefully become some of your favorite pieces. If there is an item you have your eye on here are a few ways to get notified as soon as it is back in stock:

  • Sign up for our newsletter at the bottom of our homepage. You will be notified of any products that come back into stock and about new launches that are coming up - that's it, no spam ever!

 

#FitBananasGo